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Tech and Innovation

Jay

Head of Tech and Innovation

Jay began his career as a self-employed roofing subcontractor, where he developed a strong work ethic, attention to detail, and the ability to solve problems in fast paced, demanding environments. Working on-site taught him the importance of reliability, adaptability, and delivering high quality work under pressure; qualities that continue to shape his professional approach today.

My passion for technology and innovation inspired me to transition into a role where I could help businesses improve the way they operate. I am driven by identifying smarter, more efficient ways of working through technology, automation, and innovative thinking. I believe the most effective solutions are those that solve real world challenges, improve productivity, and deliver lasting value for both businesses and the people behind them.

Coming from a practical, hands on background gives me a different perspective to many within the technology sector. I understand the day-to-day challenges organisations face, enabling me to develop solutions that are not only innovative but also practical, scalable, and focused on measurable outcomes.

At Echelon, my focus is on supporting the business through technology, continuous improvement, and innovation that enhances both the member experience and operational efficiency. By embracing new ideas and challenging traditional ways of working, I am committed to helping build the systems and infrastructure that support Echelon's long term vision and the growing community.

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